We, at Promise Properties & Pools management are building a team and business based on communication, professional skills, international know-how system, responciveness and devotion to every members' needs.

We have built a team of people who are ready to reach far horizons with unlimited dreams. We know what is customer satisfaction and professional service. We have learned to carry for our customers like they are members of our own family. That is why we are truly devoted to our clients - we call them our members.

In connection to our business policy, stated above, we have been building, and are open to build real partnerships with people and organisations, who share our vision of serving others.

There is no man, company and organisation in this world, doing everything perfect.

The difference is if perfectionism in every area is the main target. We aim it. Do you?

 

CORE VALUES

 

Our core values determine who we are and how do we work.

Our core values are quality, dignity, honesty, respect to all people. These values form the basis of our business and are with significant connection with our business principles. We also believe in the fundamental importance of trust, sincere relationships, team work and profesionalism.

 

PROMISE recognises the following areas of corporate responsibility :

 

Towards our employees and co-workers.

We respect our employees as persons with their own diversity, protect their human rights and aim to provide harmless and reasonable work conditions.

We respect the strong sides of our employees and ensure equal chances for work, personal development and qualification.

We provide to our employees and co-workers adequate and fair payment scheme.

We encourage our employees and co-workers to develop skills and to progress in their own career.

We encourage our employees and co-workers to participate in work planning and coordination, because we count, that our business success depends on our employees' total devotion. Our employees have right to share their own suggestions, concerns and complaints.

We care for our employees in a matter of their family relations and duties and aim to support their efforts in building strong and healthy family relationships.

We do not respect discrimination of any nature, especcialy racial, ethnical, sexual, political, based on religion.

We do not hire minors and other people not allowed to work according the law.

We aim to ensure strict labor law enforcement.

We must provide competent management of our employees, in a honorable and just matter. Ние трябва да оигуряваме компетентно ръководство за нашите служители, чиито действия да бъдат справедливи и етични.

 

Towards our customers and members.

We aim to provide our customers and members with high quality services and always to fulfull our promises. We aim to do more, than the customers expect.

We aim to manage our costs in a matter to offer reasonable priced services.

We aim to be honest, reliable and trustworthy in our relationships with Customers.

We target to keep our customers, members and potential relations up to date with our business and services.

 

Towards our Partners.

We aim to build long lasting and high quality relationships with all our partners, encouraging them to follow our Promise principles and Core values, or equal to those.

We believe of the strong necessity of good communication with our partners.

We target to keep strong and strict financial discipline. Our corporate policy DOES NOT accept bribes and missethical transfers of any kind.

 

Towards the community.

We are responcible towards all people in the places that we live and work in support of their human rights.

We fund monies for charities and good deeds.

We enforse the country laws and always pay our taxes.

We keep our own property neat and keep our environment the same way.

We try to be sensitive to the cultural, social and economical need of our community.

 

Towards our shareholders.

We have financial responcibility towards our shareholders and aim to protect their investments.

We target to bring good long term corporate profit.

WE PAY FOR OUR MISTAKES.

 

Our actions judge us. We commit ourselves in keeping good corporate reputation at high level, enforsing the law and our core values in our work.

We believe, that fulfilling our core values defines our workstyle, lifestyle and all this is fundamental for our success in life.